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Free Shipping - Lavinia Lingerie
SHIPPING


Lavinia Lingerie offers both standard and express delivery options.

Standard Shipping (Domestic US and International Orders )

Orders received by 3 PM Eastern Time (ET) Monday through Friday are typically processed and shipped out same day and delivered within one (1) to eight (8) business days within the US, depending upon your shipping address. Orders received after 3 PM typically ship out on the next business day. All orders with standard shipping are mailed out by first-class mail by the United States Postal Service. Please note that credit card authorization and address verification must be obtained before your shipment can be processed.


International Shipments: Please note that international first-class mail deliveries can take anywhere from one (1) to six (6) weeks due to customs clearance and local mail carrier processing.


International Customers: If you decide to use a freight forwarder, Lavinia Lingerie is not responsible for the shipment once delivered to your US-based mailing agent (i.e., the US freight forwarder).


Express Shipping (Domestic US and Canadian Orders)

Under normal conditions, orders with express shipping are typically mailed out same day and delivered next day to most locations, but it can take two (2) or more days, depending upon the service available in your local area and the day you submit your order. Orders must be received before 3:00 PM ET Monday through Friday to ship out same day. If your order is placed after 3:00 PM ET, please add an extra day (or two days if submited on Saturday) to the expected delivery time. Express shipping requires a signature for delivery. This service is available for U.S. and Canadian addresses only and is not available for P.O. Boxes and APO/FPO addresses. Please note that credit card authorization and address verification must be obtained before your shipment can be processed. For expedited delivery, we use Express Mail by the United States Postal Service (USPS).

Canadian Shipments: Please note that express shipments to Canada are subject to customs clearance. According to USPS, delivery should be expected within three (3) to five (5) days.


SHIPPING PROMOTIONS

 

Free Shipping Offer

Free shipping offers are dependent upon the "Ship-To" Address and in select circumstances, a minimum purchase amount (before any applicable sales taxes) may apply (see details below). Orders received by 3 PM ET (i.e., Monday - Friday) typically ship out same day. Orders received after 3 PM ET typically ship out on the next business day.


♦ Free Standard Shipping for any Orders (US destinations)
♦ Free Standard Shipping for Orders over $100.00 (Canadian destinations)
♦ Free Priority Mail Shipping for Orders over $200.00 (US destinations)
♦ Free International Shipping for Orders over $100.00

 

Everyday Low Flat-Rate Shipping

We offer customers low, flat-rate shipping based on the "Ship-To" Address of the order (see rates below). Orders received by 3 PM ET (i.e., Monday - Friday) typically ship out same day. Orders received after 3 PM ET typically ship out on the next business day.

♦ USPS Priority Mail to US Addresses: $5.99 (for orders below $200.00)
♦ USPS Express Mail to all US Addresses: $19.99
♦ Standard Shipping to Canada: $7.99 (for orders below $100.00)
♦ Express Shipping to all Canadian Addresses: $36.99
♦ International Shipping: $9.99 (for orders below $100.00 shipping to countries including Argentina, Australia, Bahamas, Barbados, Belgium, Brazil, Canada, Cyprus, Czech Republic, Denmark, Dominica, Estonia, Finland, France, Germany, Guam, Hong Kong, Hungary, Iceland, Ireland, Israel, Italy, Japan, Korea, Latvia, Liechtenstein, Lithuania, Luxembourg, Netherlands, New Zealand, Norway, Portugal, Puerto Rico, Saudi Arabia, Singapore, South Africa, Spain, Sweden, Switzerland, Thailand, Turkey, UK, Virgin Islands. If your country is not listed and you wish to place an order, please contact us at info@lavinialingerie.com)

Please note that all shipping rates referenced above are effective as of August 2013. All orders are shipped out using the United States Postal Service.



Canadian Orders

Lavinia Lingerie's products are imported into the United States of America (USA), predominantly from member countries of the European Union. As such, you may be charged around 20% in customs duties and taxes when an order is shipped to Canada. Import duties and taxes are applied by Canadian Customs and customs brokerage fees are collected by the local delivery company when delivered. We declare the full value of each item purchased. Lavinia Lingerie does not collect duties and taxes and cannot predict what your charges may be. Any applicable duties, taxes and brokerage-related fees are the customer's sole responsibility. If you have questions about any applicable Canadian duties and taxes, please contact the Canada Border Services Agency. All of our products are priced in US dollars (USD). Your credit card company may also add a charge for currency conversion. If you have questions regarding charges associated to currency conversion, please contact your credit card company.

 

International Orders

Lavinia Lingerie's products are imported into the USA, predominantly from member countries of the European Union. Dependent upon on the jurisdiction of your international shipping address (i.e., locations outside of the USA including US territories), you may be charged customs duties and taxes. Import duties and taxes are applied by your local Customs authority and customs brokerage fees are collected by the local delivery company when delivered. We declare the full value of each item purchased. Lavinia Lingerie does not collect duties, taxes and brokerage fees and cannot predict what your charges may be. Any applicable duties, taxes and brokerage-related fees are the customer's sole responsibility. If you have questions about any applicable duties and taxes, please contact your local Customs authority. All of our products are priced in US dollars (USD). Your credit card company may also add a charge for currency conversion. If you have questions regarding charges associated to currency conversion, please contact your credit card company. Some items may be subject to additional shipping charges because of size or weight, if gift box is chosen.

Refusing Delivery

If you abandon or return your package, you are responsible for all shipping charges.

Estimating Delivery Dates

If you're trying to estimate when your package will be delivered, please note the following:

♦  Credit card authorization and address verification must be obtained before your shipment can be processed.

♦  We use the United States Postal Service (USPS) for all shipments and as such, deliveries are subject to USPS standard hours of operation (i.e., Monday through Saturday, excluding Federal holidays).

E-mail Shipment Confirmation

On the day your order is shipped, we will send you an e-mail with your order tracking number. These email confirmations are generally sent at end of day.

Discreet Packaging

It's safe to ship to your purchase to your home or work place without revealing what's inside. Your order will arrive in a standard white, tear-proof poly envelope, and the shipping label will NOT mention the word "lingerie". Specifically, the return address will show the sender as LAVINIA.

 

Please note that all international shipments are subject to the customs regulations and laws of both the country of origin and the country of destination. While we are mindful of the sensitivities associated with revealing the contents of our customers’ orders, customs authorities require that we provide a full description of package contents, along with the Harmonized System Tariff Code. With you in mind, we try to limit the description to the underlying product name (e.g., bra; NOT lace cleavage-boosting bra), fabric content, country of product origin and tariff code.




Last Updated: December 27, 2013